We've made modifying your account simple!
If you want to modify or edit your account, follow these steps:
- Click your account management icon in the top right corner
- Click "Change Package Details"
Now you will have a window open with our 3 packages to change your account (see screenshot below)
- Upgrading your account
- Select the package you want to upgrade to. Your credit card will billed for the difference and your account will be upgraded instantly
- You will be redirected to our secure payment partner 2Checkout to update your payment terms and pay the difference for the remainder of the month.
- Downgrading your account
- Select the account you would like to downgrade to, once selected your account will be scheduled to be downgraded at the start of the next month
- Cancelling your service
- If at any point you want to cancel your account, all you need to do is drop us a mail at firstname.lastname@example.org and we will down grade your account back to the free tier at month end (your account will remain active till the end of the current calendar month).
- All your reports and surveys will remain intact on our servers should you ever wish to upgrade your account again in the future.